Terms and Conditions – General Terms and Conditions
General Terms and Conditions
1. Scope of Application
These General Terms and Conditions apply to all orders placed by consumers via our online shop.
2. Contractual Partner
Your purchase contract is concluded with:
Email: glowinher@outlook.com
3. Conclusion of contract
The presentation of products in the shop does not constitute a legally binding offer. By clicking on the “Buy now” button, you are submitting a binding offer to purchase.
4. Prices and shipping
All prices include applicable statutory taxes. Shipping costs are clearly indicated during the ordering process.
5. Delivery
We deliver worldwide with DHL, UPS, or local partners. Delivery time is approximately 2–10 business days, depending on location.
6. Payment methods
We accept payments via PayPal, credit card, Klarna, Apple Pay, and other available options.
7. Right of withdrawal
You have the right to withdraw from the contract within 14 days without giving any reason. For details, see the cancellation policy.
8. Retention of title
The goods remain our property until full payment has been received.
9. Warranty
The statutory warranty rights apply.
10. Applicable law
The law of the United Arab Emirates applies. The UN Convention on Contracts for the International Sale of Goods is excluded.
Cancellation policy + right of return
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The period begins upon receipt of the goods.
To exercise your right of withdrawal, simply send a clear statement by email to:
glowinher@outlook.com
Exclusions:
Opened or used cosmetic products are excluded from withdrawal for hygienic reasons.
You are responsible for the return shipping costs.
Privacy Policy
Privacy Policy (EN)
Responsible for data processing:
GlowinHer FZCO
Email: glowinher@outlook.com
1. General
We process your data on the basis of the GDPR, where applicable, and local data protection laws of the United Arab Emirates.
2. Hosting & Platform
Our website is operated via Shopify.
Data is processed by Shopify in accordance with Art. 28 GDPR.
3. Payment Providers
Depending on your selection, we pass on payment data to Stripe, PayPal, or Klarna.
4. Cookies
We use cookies to optimize the user experience and, if necessary, Google Analytics (anonymized).
5. Newsletter
Your email address will only be used to send our newsletter. You can unsubscribe at any time.
6. User rights
You have the right to access, correct, delete, or restrict your data, as well as the right to object.
