Terms of service

General Terms & Conditions (T&C)

1. Scope

 

These General Terms and Conditions apply to all orders placed by customers through our online store. By placing an order, you agree to these Terms & Conditions.

 

 

 

2. Contracting Party

 

The purchase contract is concluded with

Glowinher – H.E.R. (Her Eternal Radiance)

[Company Address – Dubai]

Email: glowinher@outlook.com

Represented by: Julieta Sadjo

 

 

 

3. Conclusion of Contract

 

The presentation of products in our online shop does not constitute a legally binding offer.

By clicking the “Buy now” button, you submit a binding offer to purchase the products in your shopping cart.

The contract is concluded once you receive an order confirmation by email.

 

 

 

4. Prices & Taxes

 

All prices listed in our online shop are final prices. Taxes may apply depending on the destination country and will be displayed during checkout where applicable.

Additional shipping costs may apply and will be clearly indicated before completing the order.

 

 

 

5. Shipping & Delivery

 

We ship internationally using selected shipping partners.

Delivery times may vary depending on the destination and are usually between 2–10 business days.

Delays caused by customs clearance or force majeure are beyond our control.

6. Payment

 

We accept the following payment methods (subject to availability):

  • Credit Card
  • PayPal
  • Klarna
  • Apple Pay
  • Other payment methods offered during checkout

Payment is due immediately upon placing the order.

 

 

 

7. Right of Withdrawal & Returns

 

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period begins on the day you receive the goods.

To exercise your right of withdrawal, please contact us via email at:

glowinher@outlook.com

Return shipping costs are borne by the customer.

Important Notice:

For hygiene reasons, opened or used cosmetic products are excluded from returns.

 

 

 

8. Retention of Titles 

The goods remain our property until full payment has been received.

 

 

 

9. Warranty & Liability

 

Statutory warranty rights apply.

We are not liable for damages caused by improper use of the products.

 

 

 

10. Donations

 

A portion of our revenue is donated to organizations that support women, mothers, and children worldwide.

The selection and allocation of donations are determined by us at our discretion.

 

 

 

11. Governing Law

 

These Terms & Conditions are governed by the laws of the United Arab Emirates, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

 

 

 

12. Contacted 

If you have any questions regarding your order or these Terms & Conditions, please contact us at:

 

📧 glowinher@outlook.com