Shipping policy

1. Shipping Locations

 

We ship worldwide. Orders are processed and shipped from our fulfillment partners.

2. Processing Time

 

All orders are processed within 1–3 business days after payment confirmation.

Please note that orders are not shipped or delivered on weekends or public holidays.

 

 

 

3. Delivery Time

 

Estimated delivery times vary depending on your location:

• Europe: 3–7 business days
• International: 5–10 business days

Delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors beyond our control.

4. Shipping Costs

 

Shipping costs are calculated at checkout and depend on your location and selected shipping method.

Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

 

 

 

5. Tracking Information

 

Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Please allow up to 48 hours for tracking details to update.

 

 

 

6. Customs, Duties & Taxes

 

International orders may be subject to customs fees, import taxes, or duties.

These charges are determined by your local customs authority and are not included in the product price or shipping cost.

 

 

 

7. Incorrect Address or Failed Delivery

Please ensure that your shipping address is correct at checkout.

We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses provided by the customer.

8. Lost or Damaged Packages

 

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery at:

📧 glowinher@outlook.com

We will review the case and do our best to find a solution.

9. Contacted 

For any shipping-related questions, please reach out to us at:

 

📧 glowinher@outlook.com